Practical guides
Requesting a review of an assessment
Review by a person is a right on any assessment, with no justification required. The request follows a published route, with stated turnarounds and a written answer. Here is how to phrase it so it is useful.
A right, without conditions
On any assessment, review by a person is a right and requires no justification. That principle is published in our governance, alongside the turnarounds that come with it. It completes the named feedback: you know what was missing, and you have a route to discuss it with a person who answers for it.
- A review as of right on any assessment
- No reason required to obtain it
- An acknowledgement within two working days, with a name
- A written, reasoned answer within ten working days
The published route of a complaint
These steps are those the institution publishes in its governance, for any complaint. They apply to the review of an assessment as to any other request.
- 01
You write
By email or from your space, in one sentence if that is enough. The form is short and stating a reason is left to you.
- 02
We acknowledge
Within two working days, with the name of the person who takes the file through to closure.
- 03
Written, reasoned reply
Within ten working days. The reasoning is written whatever the outcome: that is what lets you take it further.
- 04
Review by a person
On any assessment, human review is a right. It is requested in one line, with no justification needed.
Phrasing a useful request
- 01
Take the feedback received
It names what was missing. Quote the precise point your request concerns rather than the overall mark.
- 02
Point to your output
Indicate the passage or element that, in your view, meets the criterion. A precise reference is handled fast.
- 03
Write with your reference
The module, the assessment date, your identifier. Those three open the file with no preliminary exchange.
- 04
Await the named acknowledgement
It arrives within two working days and carries the name of the person handling your request.
- 05
Read the reasoned answer
Within ten working days, in writing. It explains the position taken point by point, and it stands as a record.
The turnarounds that apply
- working days for an acknowledgement
- 2
- working days for the reasoned answer
- 10
- published steps in the route
- 4
- acts reserved to people
- 4
Questions about review
Must I justify my request?
Review is a right with no justification needed. A precise request is still faster to process: quoting the criterion and the passage concerned lets the substance be addressed from the first exchange.
Who carries out the review?
A person, named in the acknowledgement. Settling a certifying mark is one of the acts reserved to people, published in our governance: review follows the same rule.
Does the request affect the rest of the programme?
Your progress continues during processing: content stays open and later modules follow on normally. The reasoned answer arrives within ten working days, regardless of where you are.
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