Support
A tutor anchored in your course, at any hour
A question that stops you at ten at night is answered at ten at night. The tutor knows the course you are taking, the sequence you have reached and the prerequisite you are missing: it moves you forward on your own work.
What happens the minute you get stuck
You write from inside the lesson, without switching screens or opening another tool. The tutor takes the exact statement in front of you and works on it with you. Three moves resolve the vast majority of situations, and they follow in this order.
It rephrases differently
An explanation that lands badly gets replaced, not repeated. The tutor changes angle, vocabulary and example until one reaches you.
It breaks the problem down
An exercise that resists nearly always hides two difficulties stacked together. Split apart, each becomes solvable in minutes.
It traces the prerequisite
A third-year block often comes from a first-year concept. The tutor reopens it, has you restate it, then returns to today's topic.
What the tutor has to hand
Its reliability comes from its anchoring: it works inside the content of your session, frozen for its whole duration, rather than on a resource found elsewhere. That is what lets it cite the right page, use your framework's vocabulary and stay consistent with what your marker expects.
- The exact content of the course taken, frozen for the session's duration
- The statement of the exercise open in front of you
- Your position in the teaching sequence
- The vocabulary of the field, as the framework uses it
- The working language of your programme
Supervision, by volume
Tutoring adds to the programme's taught hours: it does not consume them. The volumes below come from the official catalogue and bind the institute, programme by programme.
- of supervision per credit
- 10 h
- programmes covered
- 30
- fields available
- 13
- modules in the base
- 444
Official catalogue rule: 1 credit is 25 h of work, of which 10 h are taught.
This is the material the tutor draws on to reopen a prerequisite.
What you gain by opening it early
Tutoring has most effect exactly where you hesitate, before hesitation turns into delay. People who open it at the first difficulty move forward on their work the same evening; those who open it the night before a deadline mainly get a proofread.
- A same-evening restart, without waiting for the next session
- A prerequisite reopened and restated in your own words
- A solution plan that you run yourself
- Progress that resumes instead of stalling on one concept
Questions about tutoring
Does the tutor get me to the answer myself?
That is exactly its job: it rephrases, offers an example, breaks the problem down and asks the unlocking question, until you hold the solution. That is what gives value to the award you obtain, and what a marker later finds in your work.
When is it reachable?
At any hour, every day, from inside the lesson itself. That is precisely what it was designed for: questions arrive in the evening and at weekends, the times you actually work when studying alongside a job.
Do my exchanges stay between us?
Yes. Your attempts, drafts and questions belong to you. What academic teams see is the work you submit and your progress — that is, what serves to help you, and it is what lets you be freely wrong along the way.
Is tutoring covered by the fees?
Yes, for every format: long programmes, professional certifications and short courses. Supervision, marking and the tutor are identical across formats; what varies is duration, expected workload and the award at the end.
Explore next
- Marking and feedbackMarking at IHETC: assessment on submitted work, written and signed feedback, pass threshold stated before you start, review by a person as of right. What feedback contains, the timeframes and the review routes.
- Study-skills supportIHETC study-skills support: time management, reading a brief, note-taking and written expression. The real hour budget behind a credit, and a workable study week built with you.
- Assessment preparationPreparing for an IHETC assessment: threshold and attempts announced in advance, timed practice, identity checks on certifying papers. Assessment volumes by professional-title level.
- Progress trackingIHETC progress tracking: stages cleared on assessed work, actual working time, named concepts to revisit and a stalled-progress signal. What is measured, and why these indicators.
- Live sessionsIHETC live sessions: dates published in advance, sessions run by a subject teacher, questions handled live and the recording available afterwards. Format, access and rhythm across the year.
- Group workIHETC group work: how teams are formed, roles held, joint output and the individual share identified in assessment. How a group comes together and what it delivers.