- Target occupation
- account manager, senior salesperson
- Level
- 5 — Senior technician and supervisor
- Duration
- 10 months
- Taught hours
- 700 h
- Credits
- 70
Framework
Competency blocks
Each block is assessed separately and stays acquired. That is what lets you resume an interrupted path without starting over.
Prospecting and portfolio growth
180 hours
Targeting, prospecting plans, booking meetings, qualification
Negotiation and closing
200 hours
Discovery, making the case, handling objections, margins, closing
Building offers and contracting
170 hours
Costing, commercial proposals, terms, contracts, warranties
Follow-up, retention and collection
110 hours
Client accounts, satisfaction, disputes, outstanding balances, chasing
Professional conduct
40 hours
Sales ethics, reporting, autonomy in the field
Questions
How is this title awarded?
Through a workplace simulation before a panel of practitioners, together with a professional portfolio recording what you actually produced. An occupation is proven by practising it, not on paper.
What employment rate do you publish?
None, and that is deliberate: no cohort has yet completed this title. The six-month employment rate is this family's own indicator, and we will publish it once a cohort has produced one — not before. An invented figure here would be the first thing an employer checks.