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Institute of Advanced Technological and Commercial Studies

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Market research and the business model

Before building an offer, you check that the problem exists and that someone is willing to pay to solve it. Around twenty customer interviews deliver that answer faster and more reliably than a thirty-page plan.

Interview the problem, not the solution

A useful interview covers what the person did the last time they met the problem: what they tried, how long it took, what it cost them. Those past facts are verifiable, where a stated purchase intention says little. Twenty interviews run this way surface the same account three or four times: that convergence is what authorises building, and it already indicates an acceptable price.

  • Interviews about past facts, never about intentions
  • A problem stated in the interviewees' own words
  • The current solution identified, with its cost to the user
  • A market size estimated through explicit reasoning
  • Unit economics computed: margin per customer, cost to acquire them

The entrepreneurial track, block by block

From idea to fundable project, in six blocks. The last is defended before a panel including funders, and carries either an actual launch or a file ready to present.

Teaching blockYearHoursCredits
From idea to problem1120 h12
Business model1120 h12
Prototype and first offer1100 h10
Financial management of the launch180 h8
OHADA legal framework and incorporation280 h8
Entrepreneurial project2100 h10

The business model in four decisions

What you sell

A product, a service, a subscription, a commission: the nature of the offer decides the cash pattern.

At what price

Price follows from perceived value and is checked against break-even. Both are computed.

At what production cost

The cost structure separates fixed from variable. That separation drives every volume decision.

With what acquisition

The cost to win a customer is compared with the margin they bring. That ratio decides viability.

Questions from founders

How many interviews should I run?

Enough to hear the same account recur: around twenty in most cases. The signal you seek is the repetition of the same sequence of facts, not a count of positive answers.

Does the track suit an already-launched project?

Yes: the final block accepts an actual launch as readily as a fundable file, and the business model and financial management blocks apply directly to a running activity. The track runs over 18 months, self-paced.

How do I estimate a market size?

Through explicit, checkable reasoning rather than a figure borrowed elsewhere: number of organisations concerned, share genuinely reachable, purchase frequency, observed average basket. Every term of the calculation is open to discussion, which makes the estimate defensible.

Market research and the business model — Resources | IHETC — IHETC