- Target occupation
- operations agent, dock agent, storekeeper
- Level
- 4 — Skilled employee and operative
- Duration
- 9 months
- Taught hours
- 600 h
- Credits
- 60
Framework
Competency blocks
Each block is assessed separately and stays acquired. That is what lets you resume an interrupted path without starting over.
Receiving, dock and dispatch
170 hours
Checks, loading, securing, transport documents, disputes
Warehousing and stock management
160 hours
Addressing, picking, stocktaking, rotation, storage conditions
Operations and planning
140 hours
Assigning rounds, tracking, incidents, dealing with drivers
Regulation and safety
90 hours
Driving hours, dangerous goods, manual handling, protective equipment
Professional conduct and employability
40 hours
Responsiveness, professional writing, job search
Questions
How is this title awarded?
Through a workplace simulation before a panel of practitioners, together with a professional portfolio recording what you actually produced. An occupation is proven by practising it, not on paper.
What employment rate do you publish?
None, and that is deliberate: no cohort has yet completed this title. The six-month employment rate is this family's own indicator, and we will publish it once a cohort has produced one — not before. An invented figure here would be the first thing an employer checks.